Privacy Policy

Information We Collect

When you submit a consultation request, we collect the information you provide, which may include:

• Contact information: first name, last name, email address, phone number
• Property information: ZIP code and, where determinable, neighborhood
• Project information: project type, investment range, timeline, design status, and any project description you provide
• Technical and attribution information: pages visited, the page that referred you, and marketing campaign parameters (UTM source, medium, campaign, content, and term)

How We Use Information

We use the information you provide to:

• Evaluate and respond to your consultation request
• Determine whether, and to which participating professional, an introduction may be appropriate
• Communicate with you about your project by phone, text, or email
• Understand how visitors use this website in aggregate, for the purpose of improving it
• Maintain the security of this website and prevent fraudulent or automated submissions

How We Share Information

With your consent, we may share your project and contact information with a participating remodeling or design-build professional we believe may be an appropriate fit for your project. We do not sell your personal information to third parties. We may share information with service providers who help us operate this website (such as our database and email delivery providers), who are only permitted to use it to provide those services to us.

Analytics

We use Google Analytics to understand website usage. Google Analytics may use cookies or similar technologies to collect information about your visit. You can learn more about Google's practices at policies.google.com/privacy.

Data Retention and Security

We retain consultation request information for as long as reasonably necessary to evaluate your project, facilitate an introduction, and maintain business records. We use reasonable administrative and technical safeguards, including access controls on our database, to protect the information you provide.

Your Choices

You may contact us at any time to ask what information we hold about you, to request corrections, or to request deletion, subject to legitimate business and legal recordkeeping needs. See our Contact page.